WEHELP

WEhelp is an innovative application designed to support addiction interventions, assist those who want to help, and empower individuals on their journey toward recovery and self-awareness. WEhelp is here to make a difference. It offers a comprehensive knowledge base to help you understand the complexities of addiction and provides step-by-step guidance. The app’s supportive community allows you to connect with family, friends, and others facing similar challenges, so you can share your feelings and receive encouragement anytime, anywhere. With WEhelp, you can easily organize intervention meetings, bringing together family members, friends, and professional consultants to create a unified support system. You’ll never feel alone while helping someone take the courageous step toward recovery. WEhelp also connects you with experienced consultants who work alongside you with compassion, respect, and care, ensuring that every intervention is as effective as possible. Together, we foster a supportive environment where love and understanding pave the way to lasting recovery.

Application Design | User Experience | User Interface

05 / 2022

THE CHALLENGE

Addiction intervention is often overwhelming, emotionally charged, and difficult to navigate, especially for loved ones unsure how to help effectively.

Do you ever wonder if you or someone you care about may have an addiction problem? Are you feeling disheartened because a loved one is trapped in a cycle of relapse, struggling to find the motivation to quit? Do you feel powerless when trying to express your concerns and emotions?

THE GOAL

Create an app that empowers families, friends, and individuals to understand addiction, organize interventions, and build a supportive recovery network.

Project Process: Story & User Scenario

My husband drinks frequently, almost every day during meals, and I wasn’t sure if his drinking habits were normal. After researching alcohol addiction online and consulting a doctor, I realized he might have a problem. One night, after he fell asleep drunk, his loud snoring kept me awake. When I asked our children, they admitted that his snoring often disturbed their sleep too. Worried, I reached out to friends, who shared similar experiences. One friend’s story about her uncle’s illness from alcoholism scared me.

A doctor friend reviewed my husband’s recent health reports and pointed out rising blood glucose and uric acid levels due to alcohol. This confirmed my fears, so I scheduled an appointment with an intervention expert. During the meeting, the children shared how his behavior affected them, and I relayed the doctor’s analysis and my friend’s cautionary story. With the support of the expert, family, and friends, my husband acknowledged the issue and committed to reducing his alcohol intake. He also agreed to a follow-up session to create a detailed recovery plan.

Pain Point

- I want to know if I'm right
- I hope I can convey my concern and feeling
- I hope l am not alone and get support
- I want to convince my husband to make him realize that he drinks too much

Brag Point

Start with a quick test to better understand your own or a loved one's potential addiction. Access in-depth articles and insights from professionals to build a solid understanding of the issue.

Invite trusted family and friends into your support circle. Create a safe space to talk openly about current challenges and share honest conversations.

Set up your own meetings and schedule real-time discussions at times that work for you. Strengthen your connection with family, friends, and experienced consultants.

A wide range of professional consultants is available for you to choose from. Get expert guidance anytime, anywhere, to support healing and lead successful interventions.

Target User

- Family or friends who want to help drug addicts
- Cooperative Drug Addicts

User Flow Diagram

After conducting thorough research and user analysis, I began mapping the flow chart to visualize key user journeys, task flows, and decision points. This process helped clarify how users would interact with the platform, identify potential pain points, and ensure the overall structure aligned with both user needs and goals. The flow chart served as a foundational reference for the wireframing and design stages that followed.

Wireframe

Based on research insights and a clearly defined set of user groups, I began developing wireframes to structure the layout and user experience. These wireframes aimed to address specific user needs while aligning with business goals, setting the foundation for a functional and intuitive design.

Design Process

Began defining the visual design by establishing the overall branding, including color palette, typography, and style guidelines for the app. This ensured a consistent and cohesive look and feel across all screens and user interactions.

Deliverables

Finalized the app design while simultaneously creating an introductory video to showcase the app’s features, functionality, and overall user experience.

Brag Point Webpage
https://luiqieng.wixsite.com/my-site

App Prototype
https://www.figma.com/proto/tVZ5M61PJk57nkHKgQWTi7/WEhelp-App-Prototype?page-id=373%3A10864&node-id=434%3A14538&viewport=672%2C1597%2C0.11&scaling=scale-down&starting-point-node-id=434%3A14538